FAQ Writing Project Update

FAQs for WakeMed’s SmugMug 

Answers follow the bold text questions.

Q: What is SmugMug?

A cloud-based, internet picture and video sharing tool. SmugMug allows users to upload photographs and videos to the internet and to sort, caption and share photos with others. It also allows viewers to download and purchase photographs and other merchandise.

Q: How do I get to SmugMug, and how do I view photographs or upload them into the WakeMed account?

Please contact Julie Macie (jmacie@wakemed.org) to check whether SmugMug (www.smugmug.com) is available to you.

Uploading Photos

Q: What formats of photos can I upload?

Upload jpg, gif, png file formats. Photo files cannot exceed 24 MB, but not to worry, most cameras do not create picture files that large.

Q: Is there a limit to the number of photos I can upload?

None whatsoever!

Q: How do I upload photos from my computer?

Click on the “Upload” tab. There you have options

Q: How do I sort the photos?

1.    Go to the “Tools” tab and scroll down to “Arrange.”

2.    There, you can choose:

·      “Arrange Photos”

·      “Drag to arrange”

·      “Arrange by Number

·      “Sort” which can then be further “Arranged” by

·      file name

·      caption

·      date and time modified

·      date and time taken date and time digitized.

Q: How do I discourage inappropriate printing?

Watermarking, a way of digitally imprinting words or graphics onto photos, is a natural way to discourage others from using photographs illegally. 

1.    Go to the “Tools” tab and scroll down to the “Many Photos” sub heading and hover over “More.” 

2.    “Watermarking” will appear in the flyout menu.

3.    Select which photos you wish to watermark by clicking on them.

4.    Click the “Watermark” button.

5.    It might take a few minutes, so please be patient.

Q: How do I download photos?

1.    Click on the gallery of your choice

2.    Click on the thumbnail photos on the left until the photo you wish to download appears as a larger, feature photo on the right side of the web page.

3.    On the featured photo, move your pointer to the right side of  the picture until a box with size options appear.

4.    Select a size, and right mouseclick on the photo and scroll to “Save image as”

5.    Browse to where you will be able to find the file again, and save.

Q: How can I order prints?

1.    Click on a photo you wish to print, then click on the shopping cart icon that appears on the upper right of the photo.

2.    Select the size and number of prints you wish to purchase.

3.    Click on the green “Checkout” button on the bottom right side of the page.

4.    Follow purchase instructions from there. They are much like any other online purchase.

Q: How do I share a gallery?

1.    Click on the gallery you wish to share.

2.    Click on the “Share” button on the top right

3.    Scroll down to “Get a link” and click on the “Gallery Links” tab.

4.    Go to the “Gallery” box and click on the “copy” button

5.    Paste the link into an email or text message

Q: How do I share a single photo?

1.    Click on the gallery you wish to share.

2.    Click on the thumbnail of the picture.

3.    Click on the “Share” button on the top right and scroll down to “Get a link” 

4.    Click on the “Photo Links” tab.

5.    Click the “Copy” button to the right of the photo size of your choice. Paste the link in an email or text so that others may view and/or download.

Q: Have more questions? Don’t hesitate to contact:

Julie Macie
Graphic Design Architect
WakeMed Health & Hospitals
jmacie@wakemed.org

Physicians adapting smartphone use to patient care

Robust reference tools and video conferencing apps increase health care capabilities 

When the parents of a sick baby from Smithfield, NC met Tara Bastek, MD, was introduced to the parents of a sick baby sitting at home one evening, she said was glad she wasn’t wearing bunny pajamas.

Physicians can videoconference using iPhone's Facetime.
Photo courtesy of Apple, Inc.

A neonatologist for a physician group who cares for sick babies in hospitals throughout Wake County, NC, Bastek uses the iPhone to video conference with parents in county and outlying hospitals, parents who are being asked to release their children into the care of these care teams.

On call for her medical group that night, Bastek spoke with the nervous parents of a baby who was about to be transported to WakeMed Health & Hospitals in Raleigh, NC from Johnston Medical Center in Smithfield, NC.  

“We initiated a pilot where physicians and transport staff had an iPhones to link together using Facetime videoconferencing to discuss the patient at the hospital site," said Mark Piehl, MD, medical director of WakeMed Children’s Hospital. 

With the Facetime linkup, the physician can see the patient, view monitors, talk with the parents and, if necessary, the patient, then formulate a plan with the transport staff,” Piehl said.

Rapid access to Information

Not all smartphone use is quite as adventurous as video conferencing, but can be just as helpful.  Jim Palombaro, MD of Wake Emergency Physicians, PA, said that looking up pharmaceutical information using the iPhone's Epocrates app is particularly helpful in patient care. 

Graham Snyder, MD, from the same group, agrees. “No one knows everything,” he said.  Rapid access to information, like dosages, indications and how pharmaceuticals react with one another used to be carried around in a series of booklets carried in doctors’ pockets. "These booklets have been largely replaced by the iPhone," he said.

In another use of the iPhone, paramedics now provide emergency department staff with photographs of the accident scene so that physicians better understand how the patient was injured, Snyder added.

Patient privacy

Physicians are also texting information and photographs to each other using smartphones. What are the ramifications for patient privacy? It's hospital policy that health care providers separate personally identifiable information from, for example, images, or X-rays of the patient when emailing, texting, or videoconferencing.

Amar Patel, Director of WakeMed’s Center for Innovative Learning investigated and designed the video conferencing pilot study. Patel said that while he understands that there are concerns about patient privacy, he thinks virtual face-to-face video conferencing is more private than telephone conferences.

Dr. Bastek reinforces this notion. Parents give consent for the patient information shared through video and emailed pictures, Bastek said. She stressed that most parents wish to assist with their child’s care and are less concerned about privacy. 

Bastek said that smartphones have enabled parents to make videos of symptoms their children exhibit even before they arrive at the hospital. It's a way parents can show health care providers behavior that may not easily be repeated, such as a seizure, Bastek said.

Putting parents more at ease
She noted that when babies need to move to a bigger hospital, “parents often say it is so unnerving to see their child put in an ambulance and they literally disappear.” Personally connecting with the family before Mobile Critical Care Services transports the baby puts a face to their child's caregiver, and comforts the parents.

“It makes families feel better connected to where their child is going to, especially knowing who will be caring for their baby. Video conferencing really helps with that.” 

While transferring a child to bigger facility for more specialized care stresses parents, the personal touch of doctor and parents meeting face-to-face in a virtual environment boosts parents' confidence about the care their child will receive.

In the right hands, the iPhone is a tool that is becoming more commonly used in uncommon ways, to assist in patient care in ways that few people could have imagined only several
years ago.

Background information for the smartphone caregiver story

Questions asked

• How have you used cell phones, smart phones, and/or iPads in your work at the hospital?
• When did you notice this phenomenon first take place?
• Why do you use this technology at work?
• How do you use this technology in the hospital environment?
• What issues did you encounter re HIPAA/Patient privacy?
• I understand you were involved with a pilot study using iPhone for Facetime. Would you tell me a little more about that?

Fact checking

What the interviewees said about their Facetime/iPhone pilot study corroborated. Nothing has been published yet, but the two doctors and designer of the study were in agreement about details of their participation.

Sources

I was able to connect with all five sources.

What could be added

I would love to make a photograph of the critical care transport team with the patient in the hospital, video conferencing with the off site doc. It could be a documented moment, but more likely illustrative to protect patient privacy.

Targeted Publications and Websites

• The News and Observer
• Pharma Business Week
• Internal Medicine News
• Family Practice News
• www.wakemedvoices.org
• www.wakemed.org 
• www.childrencantwait.org

Week Nine Assignments

Wireless access points map of Chapel Hill, NC:


View Wireless Access Points in Chapel Hill in a larger map

Growing Up In Dunkirk on Dipity.

My Wordle word cloud:

My Wikipedia update for Bela Fleck.

I added my original photos via Wikimedia to the right side, as shown here, and added text in the "Bela Fleck and The Flecktones section re Howard Levy's return and the recording of "Rocket Science":

Live blog: Wake Education Partnership 2011 Education Summit

Panelists from left to right: Jim Goodnight, Randy Woodson, Brooks Raiford (moderator),
David Young and Tony Tata

9:15 am - Wrap-up 
Themes emerged in the panel discussion:

• Get kids excited about one or more aspects of STEM because it is the gateway to jobs and economic development
• Nurture teachers’ professional development
• Bring back good ideas, globally or locally, and use them in the classroom
• Create opportunities for teachers to share and learn best practices

Hopefully, those themes will become action items. The Education Summit showed me that education is not always revolutionary, but evolutionary, and that it takes a village to collectively take a breath and examine the existing education system and find ways to make it better.

9:00 am
Tony Tata said that he was 17 when attended the very first STEM academy, and that academy is West Point. That personal experience gave him perspective on the significance of STEM.  He also acknowledged Wake County’s population growth by adding 10 schools from last budget, but needing to add 20 schools in the next budget. 

8:45 am 
Randy Woodson spoke next, and said that “we need another Sputnik,” explaining that the space race was a catalyst to enhance interest in science and math. “We need to get people excited about science, technology, engineering and math (STEM).” 

David Young, who helped lead his company to be the largest international teacher program of the U.S. Department of State expressed his thoughts. “Global initiatives need to begin with teachers learning abroad. We need to have students that understand what’s going on in the world to be able to solve world problems.” Young added, “with 160+ schools in Wake County, how do we extend what works in some schools, to all schools?”  

8:30 am
Brooks Raiford moderated a panel to discuss the topic Creating Opportunities to Close the Global Achievement Gap. The panelists were:

• Jim Goodnight, CEO, SAS
• Randy Woodson, Chancellor, NC State University
• David Young, CEO, VIF International Education
• Tony Tata, Wake County Public School System Superintendent

Raiford, President & CEO of NC Technology Association, said that natural ties between education and technology can create opportunities to close this global achievement gap. He gave each panelist a few minutes to give his point of view. Raiford asked Jim Goodnight to share his thoughts first.

Goodnight said, “SAS depends a great deal on math. We analyze huge amounts of data and pull diverse sources of it together, and develop analytics to help forecast what’s going to happen in the future. Almost every oil rig in the North Sea uses predictive asset maintenance to forecast when the pumps will fail. It takes a lot of highly educated people to do this stuff."

Goodnight noted extreme differences in unemployment rates for those who have a high school diploma or less (+14 percent), versus a bachelor’s level degree (4.2 percent). “It all starts in K-12, though. It all starts by making sure kids don’t drop out of high school, and that they develop skills in math and science.”

8:15 am

Jim Beck, Chair, Greater Raleigh Chamber of Commerce (President & CEO, TrustAtlantic Bank) presented the 2011 Vernon Malone Friend of Education Award with Vernon’s daughter, Susan, to Marion B. Robinson. Vernon Malone was a member of the NC Senate, whose constituents were in Wake County, and he was a school board chair in Wake County. He passed away in 2009, and was highly respected by the community. I met him several times, and I would describe him as a strong leader with quiet conviction.

Rev. Robinson, the recipient of the Friend of Education Award, was honored in a video in which several people gave heartfelt testimonials.In the video, Virginia Parker, Wake Technical Community College described Rev. Robinson as “genuine and authentic, who has a belief that all children should have a great learning experience.”

Wake County Public School System Superintendent Tony Tata expressed that "Rev. Robinson is deserving [of the award] because he is an integral part of the community…. I’m a better superintendent because of Rev. Robinson.”

Rev. Robinson stepped up to the podium and waited for a standing ovation to end before saying these words: “Protocol having been established, it is an honor to accept the Vernon Malone Friend of Education Award in the hopes that I can continue, by the grace of God, to make learning enjoyable.”

8:00 am

Jim Brown, Chair, Board of Directors Wake Education Partnership (RBC Bank), welcomed the group of 400 + local business leaders, elected officials and educators. Frank Daniels, retired president and publisher of the Raleigh N & O is the Annual Campaign Chair made his fundraising pitch for the Partnership.

7:45 am

This morning, a ballroom at the Embassy Suites Hotel in Cary, NC buzzes with activity as the Wake Education Partnership 2011 Education Summit convenes.

Change charges the air, a phenomenon that often comes after an election day. The results: Wake County School Board’s Chair, Ron Margiotta has been ousted for Democrat newcomer Susan Evans. Margiotta and his conservative majority created dissonance with Wake County parents and school age children by moving from a socio-economic diversity model of student school assignment to neighborhood school assignments. In doing so, Wake County made national headlines, and the conservative majority of the school board has been skewered by Stephen Colbert on Comedy Central’s the Colbert Report.

As of this morning, there are four Republicans, four Democrats and what looks like what will be a run-off between a Democrat and a Republican. This stuff matters to folks in the Wake Education Partnership, because they promote better schools and best practices for K-12 education in Wake County. The atmosphere is a hopeful one. Overheard: “I’d rather have someone I didn’t even know replace that Tea-Party Republican.”

Week 7 (Oct. 3-10) JoMC 711 Assignment

Clayton Fear Farmer’s Unique Way of Giving Thanks

WakeMed Voices blog.

Week 6 (Sept. 26 - Oct. 2) JoMC 711 (24/7) Assignment

I will be writing an digitally published piece for where I work, WakeMed Health & Hospitals in Raleigh, NC.

I am writing a post for the WakeMed Voices blog (http://wakemedvoices.org). This blog was created as a design template, and so, by very nature is consistent in visual style. The writing style for wakemed.org is in AP style.

The blog post will focus on why the Boyette family created a special corn maze in Johnston County out of appreciation to the people of WakeMed who cared for Glenn Boyette. I am writing the blog in first person, as I was the photographer who shot the aerials from our helicopter last Tuesday.

The purpose of the piece will be to inform and entertain.

 

Our audience is primarily women ranging in age from 25 – 48. They are the key stakeholders for health care within a family system.  The challenge is that in this age span, almost everyone will be using the health care system, so I need to write the piece so it will be easy to read and appeal to this group.

WakeMed is an 870-bed, private, not-for-profit health care system accredited by The Joint Commission (a national accrediting organization), employing more than 7,000 people and provides for 80% of the charity care in Wake County.

WakeMed is a Level 1 Trauma Center, the only one of its kind in Wake County, as accredited by NC Office of Emergency Medical Services, caring for the most complex, emergent cases in Wake County, NC. WakeMed’s Heart Center provides some of the greatest amounts of heart care by volume in the country and the highest in North Carolina.

WakeMed is also home to a Level IV Neonatal Intensive Care Unit and is home to the first freestanding Children’s Emergency Department, and serves more than 40, 000 children per year.