FAQ Writing Project Update

FAQs for WakeMed’s SmugMug 

Answers follow the bold text questions.

Q: What is SmugMug?

A cloud-based, internet picture and video sharing tool. SmugMug allows users to upload photographs and videos to the internet and to sort, caption and share photos with others. It also allows viewers to download and purchase photographs and other merchandise.

Q: How do I get to SmugMug, and how do I view photographs or upload them into the WakeMed account?

Please contact Julie Macie (jmacie@wakemed.org) to check whether SmugMug (www.smugmug.com) is available to you.

Uploading Photos

Q: What formats of photos can I upload?

Upload jpg, gif, png file formats. Photo files cannot exceed 24 MB, but not to worry, most cameras do not create picture files that large.

Q: Is there a limit to the number of photos I can upload?

None whatsoever!

Q: How do I upload photos from my computer?

Click on the “Upload” tab. There you have options

Q: How do I sort the photos?

1.    Go to the “Tools” tab and scroll down to “Arrange.”

2.    There, you can choose:

·      “Arrange Photos”

·      “Drag to arrange”

·      “Arrange by Number

·      “Sort” which can then be further “Arranged” by

·      file name

·      caption

·      date and time modified

·      date and time taken date and time digitized.

Q: How do I discourage inappropriate printing?

Watermarking, a way of digitally imprinting words or graphics onto photos, is a natural way to discourage others from using photographs illegally. 

1.    Go to the “Tools” tab and scroll down to the “Many Photos” sub heading and hover over “More.” 

2.    “Watermarking” will appear in the flyout menu.

3.    Select which photos you wish to watermark by clicking on them.

4.    Click the “Watermark” button.

5.    It might take a few minutes, so please be patient.

Q: How do I download photos?

1.    Click on the gallery of your choice

2.    Click on the thumbnail photos on the left until the photo you wish to download appears as a larger, feature photo on the right side of the web page.

3.    On the featured photo, move your pointer to the right side of  the picture until a box with size options appear.

4.    Select a size, and right mouseclick on the photo and scroll to “Save image as”

5.    Browse to where you will be able to find the file again, and save.

Q: How can I order prints?

1.    Click on a photo you wish to print, then click on the shopping cart icon that appears on the upper right of the photo.

2.    Select the size and number of prints you wish to purchase.

3.    Click on the green “Checkout” button on the bottom right side of the page.

4.    Follow purchase instructions from there. They are much like any other online purchase.

Q: How do I share a gallery?

1.    Click on the gallery you wish to share.

2.    Click on the “Share” button on the top right

3.    Scroll down to “Get a link” and click on the “Gallery Links” tab.

4.    Go to the “Gallery” box and click on the “copy” button

5.    Paste the link into an email or text message

Q: How do I share a single photo?

1.    Click on the gallery you wish to share.

2.    Click on the thumbnail of the picture.

3.    Click on the “Share” button on the top right and scroll down to “Get a link” 

4.    Click on the “Photo Links” tab.

5.    Click the “Copy” button to the right of the photo size of your choice. Paste the link in an email or text so that others may view and/or download.

Q: Have more questions? Don’t hesitate to contact:

Julie Macie
Graphic Design Architect
WakeMed Health & Hospitals
jmacie@wakemed.org